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Delivery details:

We aim to dispatch all orders received before 3pm on the same day. Any order received after 3pm will be dispatched the following day. Orders despatched on Friday will usually go out for delivery on Monday of the following week. If you order after 3pm on a Friday, these will be sent out on the next working day.

2 delivery options are available online:
£3.99 Royal Mail 1st Class Tracked and signed (Available on site)
£6.60 UK mail next working day delivery (Available on site)
Delivery does not increase for volume, so if you order 1 item or 100 items this will not increase.

If you need a pre 9AM, pre 1PM or Saturday delivery, please contact us on 01723 377077 to discuss your requirements.

Royal Mail you will emailed the tracking number when your order is dispatched.

UK mail
*This is not a guaranteed service from us or UK mail. But 99.5% of the time they are delivered the next working day and in the unlikely event of your order not being delivered the next day, we cannot and will not refund delivery charges.
Please provide a mobile number with your order to receive a text from UKMail with an estimated delivery time, if not we will use your email address for the tracking infomation.

 
Also orders cannot be sent on Saturdays or Sundays and orders on these days will be sent on the Monday (except when bank holidays, as these would be sent on the normal working day after)

Excluded UK mail next working day delivery post code list:
The Highlands and Islands of Scotland - postcodes
(All AB postcodes excluding <AB16, AB21-AB25, AB30, AB39)
HS, IV, PA-20+, PH4+
Northern Ireland, Isle of Man and Isles of Scilly –postcodes
BT, IM, TR21-25.
(These can be still be delivered following day from order, but with the location of these addresses, can sometimes be longer) 
These postcode will not be sent UK mail and will be sent by Royal Mail First Class Tracked and Signed, these have a chance of being delivered next day, but if you need these next day then please contact us.

Wrong delivery address
Royal Mail
If you enter the wrong delivery address, then this will be sent back to us and once received back, you will need to pay the delivery charge again to resend to the correct address.

UK Mail
If you the customer enter a wrong delivery address, then this is out of our control and UK mail will charge £12 for change of delivery address, so please do make sure you sending to an address that will be able to receive your order or a neighbour is capable of receiving your order. If it is easier to be sent to your place of work, then enter your place of work as your delivery address. 

Drop Ship:
If you would like your item sending plain label and without invoice, please contact us via telephone or email before or just after placing your order and if you contact us via email, please make sure we have responded to your request.

Worldwide Delivery:
Republic of Ireland is classed as Europe and European delivery is £11.94 depending on weight and will be sent via Royal mail International air delivery service, which can be tracked via Royal mails website and can take approx 3-5 working days.

USA, Canada and the Rest of the world delivery is £14.95 depending on weight and depends on location for delivery time, but royal estimate this to be 3-10 days.

Fast Europe and Worldwide Delivery
If you need fast delivery for Ireland, Europe and any worldwide destination then please contact us via email and just let us know the item or items you require and the full delivery address and we will then email you back a quote from DHL or UK mail for this service.

Frequently asked questions:
Laptop ac adapter’s chargers
1/ how much is delivery on a laptop charger:
(A) Royal mail £3.99, UK mail £6.60
 
2/ if I order the wrong charger can I send it back: (A) yes just email us with your order number and make & model of laptop and we will send you an RMA number
 
3/ I need 10 chargers do I pay 10 delivery charges: (A) No same delivery cost of £6.60 for 1 charger or 20 laptop chargers.
 
4/ I need a laptop charger ac adapter for my laptop how do I tell which one I need: (A) check your make & model then go to the charger section and look under the manufacturers and then the voltage and amp. (Your voltage and amp is located on your old charger under Output. If you do not have your old charger then check underneath your laptop and it normally states it on the panel. (Some models you have to remove the battery then it will list your output where the battery sits). After this if you are still unsure email us on info@coywood.com
 
5/ if I want to order 20 laptop chargers or monitor ac adapters can I have discount: (A) yes email us for volume deals.